Question 1

Where are you located:

Accepted Answer

• 18545 S. Western Ave, Torrance CA 90248
 • In the Shinsengumi Yakatori & Kansha Creamery Plaza, directly next door to 7 Leaves Cafe

Question 2

What are your store hours:

Accepted Answer

• Temporarily by appointment only

• To place a custom order, email info@milieuflorals.com and we can schedule a pick up time

Question 3

How do I place an order?

Accepted Answer

• For special events (i.e: first birthday, baby showers, milestone celebrations) click on the “General Inquiry” link under Contact and fill out the form. 
 • For Wedding Inquiry, click on the “Wedding Inquiry” under Contact and fill out form.  We will then send you an in depth questionnaire to fill out.  Please try to be as specific and detailed as possible so we can gather a good feel for your aesthetics and needs.  We will then get back to you within 2-5 business days with a detailed proposal/price quote for your wedding.

Question 4

How much do your general centerpieces go for?

Accepted Answer

• For fresh flowers: small $125, medium $175, large $235

• For dried flowers: petite $65, small $125, medium $185, large $250

Question 5

Why do dried flowers cost more than fresh?

Accepted Answer

• Dried floral materials cost more than fresh
 • They take longer to design as they require more blooms to fill 
 • Also, they last forever! So you definitely get your moneys worth!

Question 6

How early in advance do I need to place an order?

Accepted Answer

• Ideally, to guarantee the blooms & colors you are looking for, we require at least 2 weeks in advance
 • However, if we happen to have extra blooms and the right florals on hand we can fulfill your order week of, but need at least a day to prepare

Question 7

Do you deliver?

Accepted Answer

Yes, we deliver within the South Bay (Torrance, Gardena, Redondo, Manhattan Beach, Palos Verdes)
For OC & LA we have delivery options depending on our availability for that week 
If needing delivery, please specify the delivery day desired and recipients address in your inquiry so we can calculate the delivery fee and check availability

Question 8

Do you have a minimum for Weddings?

Accepted Answer

• Yes, for full scaled weddings our minimum is 8K
 • For a la carte or smaller scaled weddings we can be flexible depending on our availability for that week

Question 9

Do you have a minimum for Dohls?

Accepted Answer

• For pick up orders or drop off deliveries, there is no minimum 
 • For Dohls that require on site installation (i.e: backdrop piece) our minimum is 1.5K

Question 10

How soon in advance do you recommend booking Weddings?

Accepted Answer

It’s a first come first serve basis, so we recommend the sooner the better if there is a specific date you are wanting.  Typically our clients book at least 1 year in advance and we book out for the year about a year in advance as well.

Question 11

How do we officially lock down a date with you?

Accepted Answer

• Your date is not officially reserved until we receive a signed copy of our contract + a 50% non-refundable deposit
 • The deposit amount will be deducted from your adjusted final total and the final balance is due 1 month prior to your event date

Question 12

How can we schedule a floral consultation?

Accepted Answer

Most of our floral design consultation is taken care of via email, however if you’d like to schedule an in person or phone consultation feel free to ask via email and we can check our next availability.  A lot of our days are spent in production mode to fulfill orders and events for the week so please bare with our limited availability.  We appreciate your patience.

MILIEU FLORALS

FAQ

FAQ

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